Privacy Policy

Effective Date: 7/25/25

Welcome to VerticalMass LLC. ("VerticalMass", "we", "us", or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the AniGoGo mobile app and website (collectively, the "Platform").

By using AniGoGo, you consent to the practices described in this Privacy Policy.

1. Information We Collect

• Account Information: Name, email address, username, password, and optionally, a profile image.
• User Content: Uploaded anime clips, annotations, messages, comments, and interactions with AI characters.
• Feedback & Support Requests: Information you submit when contacting support or providing feedback.

• Usage Data: Pages visited, buttons clicked, chat logs (with AI), and time spent on the Platform.
• Device Information: IP address, device type, operating system, browser type, language settings.
• Cookies & Similar Technologies: For analytics, authentication, preferences, and performance.

If you link third-party services (e.g., Google, Apple), we may collect relevant authentication and profile data in accordance with their permissions.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve AniGoGo’s functionality.
• Personalize AI character chats and user experience.
• Analyze usage trends and enhance content recommendations.
• Communicate with you, including support, updates, and marketing (with consent).
• Monitor for violations of our Terms of Use and prevent fraud or abuse.
• Comply with legal obligations.

3. AI Character Chats and Annotations

Your chats with AI characters and annotations you create may be:

• Logged and reviewed to improve AI responses and safety.
• Used to personalize experiences (e.g., remembering preferences).
• Made visible to others (if shared or made public by you).

We do not use these chats for unrelated advertising or sell them to third parties.

4. Disclosure of Information

We may share your information in the following scenarios:

• Service Providers: With trusted partners who help operate AniGoGo (e.g., cloud hosting, AI infrastructure).
• Legal Compliance: When required to comply with applicable laws or respond to lawful requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be part of the transferred assets.
• With Your Consent: When you choose to share content or authorize third-party integrations.

5. Your Choices and Rights

Depending on your location, you may have the right to:

• Access and correct your personal data.
• Request deletion of your account or data.
• Object to or restrict certain types of processing.
• Withdraw consent (for example, unsubscribe from marketing).

You can manage much of this via your account settings or by contacting us directly at support@verticalmass.com.

6. Data Retention

We retain your data only for as long as necessary to provide the Platform and for legitimate business purposes, including compliance with legal obligations and dispute resolution.

7. Security

We implement industry-standard security measures to protect your data. However, no system is completely secure. We encourage you to use strong passwords and be cautious when sharing personal content.

8. Children’s Privacy

AniGoGo is not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children without verifiable parental consent.

9. International Users

Your data may be processed and stored in the United States or other countries where we or our partners operate. By using AniGoGo, you acknowledge this cross-border transfer of data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the Platform indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

VerticalMass LLC.
Email: support@verticalmass.com